When it comes to finding a contracting company that puts the client first, it’s always best to consult a business with a long-standing reputation. Since 1986, CMB General Contracting has proven their commitment to customer service with the added benefit of their focus on community with a family-owned and -operated business. CMB places a focus on using quality products that ensure durability—combined with their emphasis on quality service—it’s no wonder why their clients hold them in such high regard.
The result is undoubtedly a stunning indoor addition or alteration that leaves homeowners and their guests feeling like they stepped out of a one-of-a-kind showroom. CMB is a full-service contracting company, making them a one-stop-shop for both indoor and outdoor projects. Interior projects such as finished basements, custom kitchen designs and installs, bathroom and interior remodeling can be complemented with CMB’s roofing, carpentry and siding artistry. With foundational additions and paint jobs that can create a home that is fully-customized to preference, down to the smallest detail.
Home renovation was majorly trending during the height of the pandemic while most time was spent at home, and CMB is committed to providing the same, excellent service while adapting to shifting trends and necessities. Owner Chris Bradley spoke with Suburban Family to share his expert home construction tips as well as how CMB General Contracting can help South Jersey residents with a range of remodeling projects.
Maintaining a family business…
CMB is a family-run business. I oversee the day-to-day operation and the majority of bigger projects and my wife Alice handles the HR and financial aspects of the company. Anthony is one of our head estimators and has become friends with the Bradley family after being with the company for about 20 years. My son Mitch grew up going on job sites with me and always enjoyed working with his hands, and going into the business seemed like a good fit as he was growing up. He became interested in construction business management and joined the company after graduating from the University of Delaware. He is now estimating and overseeing new projects every day.
The current state of the industry…
The construction and remodeling industry is back to pre-Covid conditions. Clients are still investing in their properties, with small-to-major renovations. In-law suites are a big movement now with one or more parents moving back in.
The biggest trends…
Home offices, in-law suites, kitchen and bath remodels are the leading interior projects at this time. Roofing and siding, and outside living space—like three-season or Florida rooms—are consistently busy right now.
An emphasis on customer service…
Seventy percent of our business comes from either previous customers or by word-of-mouth referrals, making customer satisfaction very important to us. Once a customer signs on for a project, we like to keep them informed of what is going on from the time the contract is signed to the start of the job. Sometimes the start of the job depends on ordering/availability of materials. So, communicating where we are at in that process is important. Our customers are the driving force behind CMB. We wouldn’t be here without them. Here at CMB, quality and service are our main goals. You know you’re doing something right when you have customers that call back after 25-30 years and say it’s time to replace the roof that CMB put on for them. We have also had customers buy houses that we have done work on and call us for their next remodeling project because they want to continue the quality workmanship they see.
CMB General Contracting, Inc.
Medford, N.J.
(609) 953-1798
CMBContracting.com
Published (and copyrighted) in Suburban Family Magazine, Volume 14, Issue 3.
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